Privacy Policy

At Epiphany Scales LLC ("Epiphany," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform and services.

1. Information We Collect

We collect information you provide directly to us, such as:

  • Account registration information (name, email address)
  • Payment and billing information
  • Content you create using our platform
  • Communications with our support team

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our platform, conducting business, or serving users.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information after account closure as required by law or for legitimate business purposes.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt out of marketing communications
  • Request a copy of your data

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

8. Third-Party Services

Our platform may integrate with third-party services (such as payment processors). These services have their own privacy policies, and we encourage you to review them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

Last updated: 6/18/2025